Returns & Refunds
Online orders can be returned within 45 days from the order date. Our refund policy applies to unopened, unused and undamaged items in original quantities and condition with a copy of your receipt. Returns of partial packages or part of an item are not accepted. A 25% restocking fee may be charged for returns that do not comply with our return policy. Special orders and custom items are final sales. Shipping charges are not refundable.
You will be responsible for return shipping costs. We are not able to do exchanges by mail, if you would like different items, please place a new order.
If you have any questions, please contact us and we will be happy to help.
TO START A RETURN:
1) Request a Return Authorization Number - click here
2) Download paperwork below. The form will provide you with instructions and the correct return address. Fill it out the proper form and send back with the items you would like to return.
Click here to download paperwork that must be included with your return items.
You will be responsible for return shipping costs. We are not able to do exchanges by mail, if you would like different items, please place a new order.
If you have any questions, please contact us and we will be happy to help.
TO START A RETURN:
1) Request a Return Authorization Number - click here
2) Download paperwork below. The form will provide you with instructions and the correct return address. Fill it out the proper form and send back with the items you would like to return.
Click here to download paperwork that must be included with your return items.
